Councillor Joanna Wright, the leader of the Green Group, has issued a compelling statement at the West of England Combined Authority (WECA) meeting, addressing the concerning issue of unfair train fares for 18-year-olds in education. Cllr Wright emphasised the importance of ensuring fair access to transportation for all residents, particularly young adults pursuing education in the region.
The West of England Authority has long asserted its commitment to making the region a better place to work and live through increased mobility and accessibility. However, Cllr Wright has highlighted a significant oversight in the existing transportation system that disproportionately affects a key demographic – 18-year-olds in full-time education.
Currently, students over the age of 18 traveling to school or educational establishments by train are required to pay full adult fares, even during peak times. The limited availability of discounted fares through Student Railcards and the complex authorisation process for the Scholars Scheme have placed an undue burden on students and their families.
Cllr Wright drew attention to the struggles faced by parents, such as Frances, who have encountered delays and unsatisfactory responses from Great Western Railway when seeking support for reduced fare options. Questions were raised about why Great Western Railway failed to prioritise the concerns of its customers and why there has been consistent delay in responding to such inquiries.
Addressing West of England Metro Mayor Dan Norris directly, Cllr Wright urged him to take decisive action as the leader responsible for transportation, jobs, and skills in the region. She stated:
“Dan Norris, I urge you to ensure that the West of England Authority provides comprehensive support to all educational establishments and schools. This support should empower them with the complete details of the Scholar Scheme, ensuring that no young adult, just embarking on their journey beyond school, is burdened with the responsibility of paying full train fares. These young people are often in the throes of exams, a time charged with high emotions and expectations and caught up in the expensive travel costs when they do not have full-time jobs.”
The Green Group leader also highlighted the intersectionality of the issue, linking it to the broader goals of the West of England Authority in tackling climate change and facilitating affordable housing and job opportunities. She emphasised that supporting young people in accessing affordable train travel aligns with the Authority’s core objectives.
Cllr Wright concluded by urging Metro Mayor Dan Norris to take immediate action, calling for a proper plan to ensure collaboration between Great Western Railway, local educational establishments, and schools to streamline access to the Scholars Scheme.
TO SEE THE FULL STATEMENT
Fair Fares – Cllr Joanna Wright
The West of England Authority claims its objective is to make the region a better place to work and live for all our residents.
Over many years I have repeatedly spoken to Officers at the Authority about supporting a key group of residents who have very little voice to ensure that they too have Fair Access to all that this region offers.
If you are 18 and over and are in full-time education and you travel to school or any other educational establishment by train you will have to pay full fares on your train ticket.
Student Railcards only offer discounts outside of peak times, which means if you have to travel before 10.30am to be in time for lessons only a full adult fare will suffice.
There is an alternative option called the Scholars Scheme that allows students to have a cheaper ticket and travel at peak times. However this Scholars scheme can only be authorized by the educational establishment or school. Having raised two adult children, I’ve encountered numerous parents facing challenges with their children using trains for education. Many times, these parents have struggled to receive adequate support from both the school and Great Western Railway in ensuring easy availability of these tickets.
Indeed, a concerned parent named Frances shared with me the correspondence received from Great Western Railway regarding this matter. They wrote the following to Frances:
“Sorry for further delay in coming back to you. I’ve spoken with our fares experts who have confirmed that the monthly season ticket is the best value for 18-year-olds, and there are no other products available that would reduce the cost down from this.
“Along with other operators we did lobby for the 16-17 Saver to cover 18-year-olds in full-time education but were not successful in securing this concession.
“I appreciate this won’t be the answer you were looking for, and for your patience while we investigated.”
Why did Great Western Railway not accord priority to Frances’ concern? Why do the inquiries of Great Western Railway’s customers consistently encounter a response of ‘further delay’?
What factors contributed to Great Western Railway’s inability to secure this concession successfully?
If Great Western Railway acknowledges that the response Frances received is not satisfactory, why have they not taken proactive measures to address the issue?
Metro Mayor, as Leader, you are the Transport Authority. As Leader you are also responsible for jobs and skills in the region. 18 year olds are in education to make sure that they get good jobs and help the region prosper. They are also 18 when still at school and the system in place for train journeys that forces them to make a full adult fare is not fair.
Dan Norris, I urge you to ensure that the West of England Authority provides comprehensive support to all educational establishments and schools. This support should empower them with the complete details of the Scholar Scheme, ensuring that no young adult, just embarking on their journey beyond school, is burdened with the responsibility of paying full train fares. These young people are often in the throes of exams, a time charged with high emotions and expectations and caught up in the expensive travel costs when they do not have full-time jobs.
The West of England Authority claims to be tackling climate change and helping residents secure good jobs and homes they can afford, which you state, is the heart of everything you do.
If the heart of what you do is to help residents, then I am informing you that there is a group who actively need the support to get to education using a train at a reduced fare, which not only tackles the climate emergency but also in the long run brings a better future for all in the region.
Metro Mayor, please act now and bring forward a proper plan for the West of England Authority to ensure that Great Western and local educational establishments and schools have in place a better system for accessing the Scholars scheme. Travelling by train is one of the best travel options for the environment and we need more young people to know that travelling by train is affordable and a great way to get to education. We need Leadership from you to ensure that this takes place for 18-year-olds.